1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to website operators.
Cookies may be set by the website you are visiting (first-party cookies) or by third-party services operating on that website (third-party cookies). Cookies can persist for varying lengths of time: session cookies are deleted when you close your browser, while persistent cookies remain on your device for a set period or until you delete them manually.
2. How We Use Cookies
Essential Cookies: These cookies are strictly necessary for the operation of the KamoCRM platform. They enable core functionality such as user authentication, session management, and security protections including CSRF prevention. Without these cookies, the Service cannot function properly. These cookies do not collect personal information for marketing purposes.
Functional Cookies: These cookies allow the platform to remember choices you have made, such as your preferred language, theme, timezone, and layout settings. They enhance your experience by personalizing the interface without requiring you to reconfigure preferences on each visit. Disabling functional cookies will not prevent you from using the platform but may require manual reconfiguration of settings.
Analytics Cookies: We use analytics cookies to collect anonymized data about how users interact with the platform. This includes information about which pages are visited, how long users spend on each page, and which features are used most frequently. This data is aggregated and does not identify individual users. We use it to improve platform performance, identify usability issues, and prioritize feature development.
3. Types of Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
kamo_session | Maintains your authenticated session across page loads | Session | Essential |
kamo_csrf | Protects against cross-site request forgery attacks | Session | Essential |
kamo_auth_token | Stores your encrypted authentication token for persistent login | 30 days | Essential |
kamo_preferences | Remembers your display preferences such as theme, language, and layout | 1 year | Functional |
kamo_timezone | Stores your timezone preference for accurate date and time display | 1 year | Functional |
kamo_analytics | Collects anonymized usage data to help improve platform performance | 1 year | Analytics |
kamo_feature_flags | Tracks feature flag assignments for A/B testing and gradual rollouts | 90 days | Analytics |
4. Third-Party Cookies
We may use third-party analytics services that set their own cookies on your device. These services help us understand usage patterns and improve the platform. Third-party providers process data in accordance with their own privacy policies, and we ensure that any third-party cookies used on the platform comply with applicable data protection regulations.
We do not allow third-party advertising cookies on the KamoCRM platform. We do not serve ads, and no third party is permitted to use cookies on our platform for advertising or behavioral tracking purposes.
5. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to block all cookies, block third-party cookies, or clear cookies when you close the browser. The exact steps vary by browser; consult your browser's help documentation for specific instructions.
Please note that disabling essential cookies will prevent you from using the KamoCRM platform, as these cookies are required for authentication and security. Disabling functional cookies may degrade your experience by requiring you to reconfigure preferences each session. Disabling analytics cookies will not affect your ability to use the platform.
If you have questions about managing cookies or need assistance, please contact us at the email address provided below.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable regulations. When we make material changes, we will update the "Last updated" date at the top of this page and notify users through the platform or by email where appropriate.
We encourage you to review this Cookie Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
7. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
Contact Legal