Quote engine for the plan picker, matching what Stripe will bill
The arithmetic behind a live running total, kept apart from any component so the numbers can be tested directly. It mirrors **************** exactly: per-seat a...
Make a first plan purchasable, and return real plan prices
Two things stopped an organization ever buying a first subscription. Plan lists were reachable only through sub.marketId on a subscription the org already held...
Gate paid actions on a licensed seat, at the chokepoint
Nearly every gateable action in the product — dial an extension, email a member, open the AI assistant, play a recording, start a social conversation — is a bar...
Resolve what a member may do, not just what their plan includes
Feature grants describe a plan. They never described this member, because the console gates navigation on org-level org.features — so a member with no license a...
Bill per-unit add-ons by units bought, not by headcount
Threads the new add-on quantity through create and update: a FLAT add-on now takes its Stripe quantity from what the subscription actually bought, so four 10 GB...
Reprice Additional Storage as $2.50 per 10 GB, org-wide
The add-on described an organization-wide shared pool and was then priced USAGE_BASED at $4 with "25 GB" stated only in prose. Nothing ever submitted a storage ...
Give add-ons a unit size and a purchasable quantity
An add-on's unit only ever existed as prose inside its description ("Each unit adds 25 GB") and as a hardcoded constant in the marketing site, so nothing could ...
Pick the agent to reassign a ticket to, instead of typing their id
Assign and reassign opened a text box you typed a raw member id into — which meant already knowing the id of the person you wanted, for an action whose whole pu...
Endpoints for the sign-in auto-open handover
GET /sessions/chat/auto-open returns the chat conversations this member's client should raise; POST /sessions/{guid}/auto-opened records that it did. The durabl...
Durable record of a conversation the client raised by itself
MediaSessionMember gains AUTO_OPENED_AT, beside msgIdLastViewed because it is the same grain — a fact about one member's relationship to one session. That one a...
Overhaul the preferences panel
Four dropdowns and a switch on a panel washed top to bottom in the tenant colour at full strength, so every control fought its own background. Each select hid t...
Replace the mailbox spinners with a skeleton that assembles
Every loading state on /messages was a Loader2 on an otherwise empty pane — the boot, the message list, the folder tree, the message body and the next page all ...
Add and remove guests from the event dialog
The last thing the dialog could not do. It could display who was already on an event, but there was no way to put anyone there — the only guest control was "upd...
Manage an event's guest list
The dialog could show who was already on an event but never add or remove anyone; the only guest operation was re-notifying people who were somehow already ther...
Batched guest lookup, and delete-by-event
The event dialog shows who an event is with, and the list endpoint returns a month of events at a time. Asking for guests per event is a query per row; findByEv...
Tell the member what the event collides with, as they set it
The most useful thing a scheduling dialog can say is "you already have something then", and the endpoint to answer it existed all along with nothing calling it....
Let the conflicts endpoint exclude the event being edited
ConflictDetectionService has always taken an excludeEventId; this endpoint passed null. Without it an event overlaps itself, so the moment the event dialog star...
Rebuild the event dialog around when, not around fields
Ten identically weighted outlined fields in a column, in the order the columns happen to sit in the table: title, description, location, calendar, all-day, star...
Auto Assignment strategy, and open an assigned conversation automatically
Topics settings gains the fourth strategy. The list rows and the edit dialog share the same label, and the key shipped to kamo-translation-dictionary first — me...
AUTO_ASSIGNMENT, and raise an assigned conversation on the agent's screen
A chat request and a submitted ticket are the same unit of work; the topic's strategy is the only thing that decides how either is handed over. The PRE_TICKET s...
AUTO_ASSIGNMENT strategy and a durable record of an unseen handover
AUTO_ASSIGNMENT(3) is appended to SupportAssignmentStrategyType — assign immediately to an agent who is genuinely online, preferring whoever holds the least wor...
A pinned app's chip launches the app, not its settings
The leading chip of a pinned band was linking to the app's settings landing — the same place its first entry already goes. It now borrows that app's nav option ...
Sync the organisation calendar to phones, without opening a hole
The shared calendar has no owner, so the account-scoped DAV listing could never return it: company events were plainly there on the web and invisible on every p...
Add and backfill accounts.date_created
Hibernate cannot add this one itself: ddl-auto emits it NOT NULL, which CockroachDB refuses on a table that already has rows. So it is added nullable here, back...
Record when an account was created
Account carried no creation timestamp at all — not a null column, no column. The account list has a Date Created column and orders by it, so that column has bee...
Pin an Enabled App to the home launchpad
Each Enabled Apps topic now carries a pin toggle, in the Settings sub-option menu and on its section header on the settings landing page. A pinned app gets its ...
Give Mobile Copilot setup its own full-width page
The phone-provisioning surface was the third tab of the Interaction Center slideout, which capped it at a 500px rail — too narrow to show the install code and t...
Rebuild the calendar around the current moment
The page was a functional grid with the chrome doing the talking: a 3px rainbow rule under the toolbar, a second one over the content, gradient buttons, and fou...
Move calendars onto memberships and give each org a shared one
Calendars and events were owned by an account and carried no organisation. This attaches each to its owner's earliest membership — the organisation the account ...
Scope calendars to the member, and add the org-wide publishing right
UserCalendar and CalendarEvent hung off USER_ID alone and carried no organisation. A user is global and a member is that user inside one organisation, so an acc...
Hand shared address-book contacts back to their owners
EmailService now scopes every contact read to contact_books.owner_id, which leaves the contacts already sitting in an ownerless organisation-default book unreac...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Point at YugabyteDB and use PostgreSQLDialect
CockroachDB has been replaced by YugabyteDB. Connection strings move from cockroachdb-public:26257 to yb-tserver-service:5433, and the Hibernate dialect from **...
Unique_rowid() shim and non-public schemas in YugabyteDB
The shim is a sequence seeded at the production maximum plus a margin. The seed carries two requirements, not one: it must exceed every existing id or the first...
Unique_rowid() shim and non-public schemas in YugabyteDB
The shim is a sequence seeded at the production maximum plus a margin. The seed carries two requirements, not one: it must exceed every existing id or the first...
Deploy single-node YugabyteDB 2026.1.0.1 alongside CockroachDB
Both engines now run side by side on k1m1; CockroachDB is untouched and remains the rollback path. Three things that were not obvious: - The Helm chart versio...
Deploy single-node YugabyteDB 2026.1.0.1 alongside CockroachDB
Both engines now run side by side on k1m1; CockroachDB is untouched and remains the rollback path. Three things that were not obvious: - The Helm chart versio...
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